Contact

Our customer service is currently experiencing a high volume of messages, which is why it might take longer until you receive a reply to your message. We're working hard to answer all the messages as soon as possible and we kindly ask you for your patience. 

Our customer service is ready to help you on working days from 9.00 a.m. to 10.00 p.m. CET. You can contact our contact customer service through the contact options as mentioned below. 

Do you have a question about the delivery of your order, returning an order, sold-item or something else?
Take a look at our frequently asked questions


Get in touch with us


Opening hours

We're available from: 

Monday to Friday: 9.00 a.m. - 10.00 p.m. CET

Saturday: 10.00 a.m. - 6.00 p.m. CET

Sunday: 1.00 p.m. - 9.00 p.m. CET

We're available through our on-site chat from: 

Monday to Friday: 9.00 a.m. - 10.00 p.m. CET

Saturday: 10.00 a.m. - 6.00 p.m. CET

Sunday: 1.00 p.m. - 9.00 p.m. CET



Whatsapp


Contact details

Address

Ruwekampweg 4
5222 AT 's-Hertogenbosch
The Netherlands

Telephone

You can contact our customer service through the following phone number. Note that this number is only meant for questions directed to our customer service. 
Our customer service is ready to answer your call on working days from 9.00 a.m. to 5.00 p.m. CET. 

+31 (0)73-02032732


WhatsApp




Address

Ruwekampweg 4
5222 AT 's-Hertogenbosch

Telephone number

+31 (0)73-2032732

We can be reached by telephone on working days from 9.00 a.m. to 5.00 p.m.
*This number is only meant for questions directed towards our customer service 


Other adress information

My Jewellery B.V.
Processing of gemstones and manufacture of jewelry, etc. (no imitation)
Internet retail trade in other non-food

KvK number: 65961137
BTW number: NL856334662B01