Customer service
Longer response time
We're currently experiencing a high volume of contact requests at our customer service team, which is why the response time might be longer than you've come to expect from us. To avoid you from having to wait longer until one of our customer service agents is available to answer your question, we advise you to contact us via email only, not via multiple channels. That way, we can work more efficiently to answer your question as soon as possible.
5 most frequently asked questions
Contact
5 Most frequently asked questions
We are available from
Monday to Friday: 9.00 a.m. - 10.00 p.m. CET
* By telephone until 5.00 p.m.
Saturday: 10.00 a.m. - 6.00 p.m. CET
Sunday: 1.00 p.m. - 9.00 p.m. CET
Contact
We are available from
Monday to Friday: 9.00 a.m. - 10.00 p.m.
* By telephone until 5.00 p.m.
Saturday: 10.00 a.m. - 6.00 p.m.
Sunday: 1.00 p.m. - 9.00 p.m.