• Shop 3 earrings for €35. The discount will be applied automatically when you add 3 eligible items from the deal to your shopping bag.
• The participating items are: MJ01341, MJ04138, MJ06296, MJ06892, MJ07139, MJ07334, MJ07366, MJ07495, MJ07518, MJ07601, MJ08004, MJ09037, MJ09200, MJ09480, MJ09495, MJ09499, MJ10395, MJ11978, MJ12738, MJ12806.
• The deal is only valid on items displayed on the earring deal promotional page and while stocks last.
• The deal can be applied up to 3 times per shopping bag.
• The necklace deal is valid both online and in our boutiques.
• If you want to order any of the items featured on the necklace deal promotional page, the deal cannot be combined with a discount code.
• Different deals can be used alongside each other, but cannot be combined. For example, you can use both the necklace deal and the sock deal, as long as you meet the terms and conditions for each deal.
• The discount cannot be applied retrospectively. Please make sure to check your order before completing your purchase.

• Shop 3 bracelets for €35. The discount will be applied automatically when you add 3 eligible items from the deal to your shopping bag.
• The participating items are: MJ01899, MJ01902, MJ03026, MJ03028, MJ04470, MJ04544, MJ04800, MJ06812, MJ08596, MJ09238, MJ10152, MJ10815, MJ12127.
• The deal is only valid on items displayed on the Bracelet Deal promotional page and while stocks last.
• The deal can be applied up to 3 times per shopping bag. This means the deal only applies when purchasing 3, 6 or 9 bracelets.
• The Bracelet Deal is valid online and in our boutiques.
• If you want to order any of the items featured on the Bracelet Deal promotional page, the deal cannot be combined with another discount code.
• The discount cannot be applied retrospectively. Please make sure to check your order before completing your purchase.

• Shop 2 necklaces for €35. The discount will be applied automatically when you add 2 eligible items from the deal to your shopping bag.
• The participating items are: MJ01706, MJ01901, MJ01939, MJ02828, MJ05864, MJ07371, MJ07951, MJ07964, MJ09228, MJ09230, MJ11806, MJ13808.
• The deal is only valid on items displayed on the necklace deal promotional page and while stocks last.
• The deal can be applied up to 3 times per shopping bag. This means the deal only applies when purchasing 2, 4 or 6 necklaces.
• The necklace deal is valid online and in our boutiques.
• If you want to order any of the items featured on the necklace deal promotional page, the deal cannot be combined with another discount code.
• The discount cannot be applied retrospectively. Please make sure to check your order before completing your purchase.

• Shop 3 pairs of socks for €17.99. The discount will be applied automatically when you add the items included in the deal to your shopping bag.
• The socks deal is not valid on all socks on this page. The deal is only valid on socks with the label ‘Socks: 3 for 2’ and while stocks last.
• The deal can be applied up to 3 times per order. This means the deal only applies when purchasing 3, 6 or 9 pairs of socks.
• The socks deal is valid online and in our boutiques (excluding outlets).
• If you want to order one of the items included in the socks deal, you cannot combine this item with another discount code.
• The discount cannot be applied retrospectively. Please make sure to check your order before completing it.

The following items are always excluded from discounts or sales, which is why it is not possible to order these items with a discount (code). 

• All items that are part of the sale category
• All My Jewellery gift cards
• All items that are part of a special promotion or deal.
• Engraved jewellery items
• Advent Calendar

Great news—you’ve got a discount code to shop with us! Just enter your code in the shopping cart under ‘Enter discount code,’ and hit ‘Apply discount.’ Your discount will be deducted from all eligible items, except for engraved jewellery pieces, sale items, the Advent Calendar, running deals and the My Jewellery gift card.

A quick heads-up: discounts can’t be applied after checkout, and only one code can be used per order. If your items are already discounted due to a promotion and you’ve got a code to spare, hold onto it! You can use it once the promo ends (as long as it’s still valid), so you can enjoy shopping with a discount again later.

First, we advise you to try the following solutions: 

• Place the order using an incognito window in your browser
• Try placing the order with a different browser or delete the browse history of the browser you were using 
• Try placing the order on a different device 
• Log in to your account or try placing the order as a guest visitor 

If none of the mentioned solutions work, try checking the items in your shopping cart as these might include items that are excluded from discounts. It is not possible to use a discount code on My Jewellery Advent Calendars, Engraved Jewellery items, sale items, promotions, or the My Jewellery gift card. 

Are you still unable to place your order? Please get in touch with our customer service and send them a message with the discount code that's causing issues.

If online (sale) purchases do not meet expectations, there is the option of returning them. As soon as we have received and processed your return, we will refund the purchase price.