Heatwave alert! New sale items, get up to 70% off!


Please note! Due to a temporary breakdown, we are currently unavailable by telephone. Send us an email or a WhatsApp message and we will help you as soon as we can. 

Do you have a question about an order, a sold-out item, or something else? Then take a look at our FAQ.

Can’t find your question among them? Be sure to leave us a message at our email address, the live chat, our social media channels or WhatsApp. Our customer service is ready to help you on working days from 9.00 a.m. to 9.00 p.m. 

Longer response time
We're currently experiencing a high volume of contact requests at our customer service team, which is why the response time might be longer than you've come to expect from us. To avoid you from having to wait longer until one of our customer service agents is available to answer your question, we advise you to contact us via email only, not via multiple channels. That way, we can work more efficiently to answer your question as soon as possible.

Our customer service is ready to help you on working days from 9.00 a.m. to 10.00 p.m. CET. You can contact our contact customer service through the contact options as mentioned below. 

Do you have a question about the delivery of your order, returning an order, sold-item or something else?
Take a look at our frequently asked questions


Get in touch with us


Opening hours

We're available from: 

Monday to Friday: 9.00 a.m. - 10.00 p.m. CET

Saturday: 10.00 a.m. - 6.00 p.m. CET

Sunday: 1.00 p.m. - 9.00 p.m. CET

We're available through our on-site chat from: 

Monday to Friday: 9.00 a.m. - 10.00 p.m. CET

Saturday: 10.00 a.m. - 6.00 p.m. CET

Sunday: 1.00 p.m. - 9.00 p.m. CET



Whatsapp


Contact details

Address

Ruwekampweg 4
5222 AT 's-Hertogenbosch
The Netherlands

Telephone

You can contact our customer service through the following phone number. Note that this number is only meant for questions directed to our customer service. 
Our customer service is ready to answer your call on working days from 9.00 a.m. to 5.00 p.m. CET. 

+31 (0)73-02032732


WhatsApp




Address

Ruwekampweg 4
5222 AT 's-Hertogenbosch

Telephone number

+31 (0)73-2032732

We can be reached by telephone on working days from 9.00 a.m. to 5.00 p.m.
*This number is only meant for questions directed towards our customer service 


Other adress information

My Jewellery B.V.
Processing of gemstones and manufacture of jewelry, etc. (no imitation)
Internet retail trade in other non-food

KvK number: 65961137
BTW number: NL856334662B01