Contact
Our customer service is currently experiencing a high volume of messages, which is why it might take longer until you receive a reply to your message. We're working hard to answer all the messages as soon as possible and we kindly ask you for your patience.
Our customer service is ready to help you on working days from 9.00 a.m. to 10.00 p.m. CET. You can contact our contact customer service through the contact options as mentioned below.
Do you have a question about the delivery of your order, returning an order, sold-item or something else?
Take a look at our frequently asked questions
Get in touch with us
Opening hours
We're available from:
Monday to Friday: 9.00 a.m. - 10.00 p.m. CET
Saturday: 10.00 a.m. - 6.00 p.m. CET
Sunday: 1.00 p.m. - 9.00 p.m. CET
We're available through our on-site chat from:
Monday to Friday: 9.00 a.m. - 10.00 p.m. CET
Saturday: 10.00 a.m. - 6.00 p.m. CET
Sunday: 1.00 p.m. - 9.00 p.m. CET
Contact details
Address
Ruwekampweg 4
5222 AT 's-Hertogenbosch
The Netherlands
Telephone
You can contact our customer service through the following phone number. Note that this number is only meant for questions directed to our customer service.
Our customer service is ready to answer your call on working days from 9.00 a.m. to 5.00 p.m. CET.
Facebook messenger
Address
5222 AT 's-Hertogenbosch
Telephone number
We can be reached by telephone on working days from 9.00 a.m. to 5.00 p.m.
Boutiques
Drop by one of our boutiques. Our My Jewellery girls are there for you every day!
My Jewellery Amsterdam - Hartenstraat 12
My Jewellery Arnhem - Bakkerstraat 68
My Jewellery Breda - Veemarktstraat 35
My Jewellery Den Bosch - Snellestraat 37
My Jewellery Eindhoven - Kleine berg 3
My Jewellery Haarlem - Barteljorisstraat 6
My Jewellery Maastricht - Sint Amorsplein 16
My Jewellery Utrecht - Oudkerkhof 5
My Jewellery Nijmegen - Pauwelstraat 11
My Jewellery Rotterdam - Oude Binnenweg 57a
My Jewellery Groningen - Folkingestraat 15
My Jewellery Tilburg - Heuvelstraat 88
My Jewellery Enschede - Langestraat 13
Other adress information
Processing of gemstones and manufacture of jewelry, etc. (no imitation)
KvK number: 65961137
BTW number: NL856334662B01