Meet the team Tech | Support


We’d like to introduce you to the colleagues in our Tech Support team! This is the team that provides technical assistance to the entire company and supports the entire tech team. Their skills extend to amongst other things, internet problems, laptops and system issues.

21 March 2022 | By Victoria Cowan
Read time: 2 mins




Arnoud Andeweg - IT Manager


How long have you been working at My Jewellery?

Almost a year.

What are some of your daily tasks?

My role as IT manager is to make sure that everyone at My Jewellery is able to properly perform their jobs by using the right tools and insights. I work with two product teams to build new and innovative solutions on the Google Cloud Platform, such as our influencer marketing tool which ended up making life a lot easier for our influencer marketers.

What are you most proud of?

I’m most proud of having put together a team of happy and driven members who create wonderful solutions for the company. We’ve made a great start but we’re definitely still looking for more manpower, fun colleagues who can come and help us grow.

What do you enjoy most about working at My Jewellery?

The combination of continuously learning (and developing) and being able to help out our colleagues. My Jewellery is a really data driven company which immediately puts the insights created by the BI team to good use. Besides that we’re always working on developing new tools and methods, which makes the job really varied and educational.





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Keifi Rahman - IT Support Engineer


How long have you been working at My Jewellery?

I started in September 2021, but it feels like so much longer than that! 

What are some of your daily tasks?

IT is a really important factor in a fast growing company. Technology, IT and software are partly responsible for all the work that’s being done.  I make sure that our systems, machines and internet keep working as they should.

What are you most proud of?

I’m always proud of the fact that I’ve managed to make a lot of people smile by helping them out when they needed it, the past few months.

What do you enjoy most about working at My Jewellery?

The tech team is made up of fun, intelligent and kind colleagues. We really function as one team who are always willing to help each other out when it’s needed. There’s a really nice atmosphere at the company, so much so you’d rather work at the office than from home.

Chaniek Peeters -Business Intelligence Specialist


How long have you been working at My Jewellery?

Over 2 years now.

What are some of your daily tasks?

I work together with the business and our development team to make sure the entire company is data driven. This means that we make decisions based on data but we also work to improve and in some cases automate certain processes. So, for instance, at any given time we know exactly how many orders are open in the warehouse but we also know the speed at which those orders will be picked and we can base our entire schedule on that data.

What are you most proud of?

When I started out there weren’t many of us, so my colleagues and I are responsible for creating high quality data and more than 20 dashboards that are still in daily use to this day!

What do you enjoy most about working at My Jewellery?

All of our team members are quite young, and as it’s still a fledgling team (only 2 years old) I’ve been able to see it grow into a fully-functioning team. No challenging is too great for us and within the team we’re all willing to help each other out when needed.




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