How long is the delivery time for My Jewellery Atelier items?
My Jewellery Atelier items are lovingly and precisely engraved so there’s an extended delivery time of around 5 business days. Engraved jewellery by My Jewellery Atelier is always shipped in a pretty velvet gift pouch and comes with a card that can be personalised with your message of choice.
What can I get engraved on my selected piece of My Jewellery Atelier jewellery?
You can get a maximum of 4 letters engraved onto your necklace or bracelet. Earrings will fit a maximum of 3 engraved letters, and the engraving will be the same on each earring.
Will my engraved Atelier item look the same as the example?
The images used on the My Jewellery Atelier web page are only a reference for how your piece will look. Jewellery engraving is done by hand, so we can’t guarantee that your piece will look exactly like the example images.
Can I return my Atelier item?
Unfortunately, as the piece is designed exclusively for you, we don’t accept returns on our Atelier items.
Can I use a discount code on an Atelier item?
Discount codes and promotions aren’t valid on My Jewellery Atelier items.
What is My Jewellery Atelier jewellery made of?
Our Atelier jewellery is all made of 100% waterproof premium stainless steel.
Can I get more information about My Jewellery Atelier?