We're currently working on optimising our warehouse so we'll be able to get your order to you even quicker in the future! In the meantime, it might mean slightly longer delivery times than you've come to expect from us. Please keep an eye on the track & trace link for all of the most up-to-date delivery information.
We do everything we can to ship your order as quickly as possible. Budbee & PostNL packages ordered on working days before 8.00 p.m. are shipped the same day*. You will receive an email as soon as the package leaves our warehouse. Have you also opted for a package with a track & trace code? This way, you can track your package up until delivery.
*Please note! No deliveries on Sundays and during promotions & sales, shipping may take longer.
Budbee package €3.95 (The Netherlands only)
DHL package €4.95 (Germany only)
PostNL International package €4.95 (all international orders)
At My Jewellery you always have the option of returning your order within 14 days after the shipping date. Make sure that the products have not been worn and have all tags attached when they are returned.
Return your package with the following steps:
Step 1: Pack the items that you want to return along with the return form in the box. Make sure that the original product tags have not been removed. Step 2: Write the return address below on your shipment.
My Jewellery Rietveldenweg 55 C 5222 AP 's-Hertogenbosch The Netherlands
Step 3: Drop off the box at a postal service office in your area. Step 4: Keep the track and trace code that you receive at the service desk when you hand over your package.
As soon as we have received your return, we will send you an email. After that, it may take up to 14 days to process your return. We will send you an email when the return has been processed. You will then have the money back on your account within a few days.
Verzending met Budbee Naast PostNL verzenden we ook met Budbee, op dit moment hebben zij een super snelle levering binnen 1-2 dagen. Daarnaast bezorgen ze standaard in de avond én CO2 neutraal!
Vertraging pakketjes Op dit moment is er kans op vertraging bij de verzending van jouw pakketje i.v.m. de weersomstandigheden. Hierdoor kan een bestelling via PostNL of Budbee langer duren dan dat je van ze gewend bent, dit geldt voor pakket- en brievenbuspost. Uiteraard doen ze hun uiterste best om jouw pakketje zo snel mogelijk te bezorgen.